Frequently Asked Questions: About Navexio Oncology Services
GENERAL QUESTIONS
About Navexio Oncology Navigation
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Navexio is an oncology navigation and consulting company that helps clients going through cancer optimize their diagnostic and treatment journey.
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Navexio is a personalized oncology navigation and consulting company that helps clients going through cancer optimize their diagnostic and treatment journey. Navexio’s services provide you with the clarity and confidence that you are optimizing your cancer journey by leaving no stone unturned.
SERVICES INCLUDE:
Clinical Navigation and Case Management
Cancer Diagnostic Navigation and Consulting
Cancer Nurse Navigator and Consulting
Cancer Clinical Trial Navigation
Cancer Drug Access Navigation
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Working with highly trained and experienced experts, Navexio clients will have access to its Cancer Diagnostic Navigation and Cancer Nurse Navigation Services.
Oncology Diagnostic Navigation Services: Navexio helps cancer patients get the best diagnostic tests to understand their specific type of cancer that may not be offered or available during their normal course of care. Leaving no stone unturned and using an evidence-based approach, Navexio finds and fixes any gaps in testing, making sure patients receive the right treatment based on their tumor’s genomic makeup. Navexio also interprets complex medical information for patients and families, helping them make informed decisions.
Oncology Nurse Navigation Services: Navexio’s Oncology Nurse Navigators provide virtual or in-person tailored case management. Nurse Navigators can also accompany patients and their families in-person to their medical appointments and provide on-going support (virtual or in-person) for as long as it is requested throughout the patient’s cancer journey. This service would benefit individuals and their families/ caregivers who want extra support in their cancer journey given how complex it can be and how time-constrained our healthcare providers are.
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Navexio has experience working with all types of cancers – common and rare, and solid and blood cancers.
Learn more about the cancer types that Navexio consults on here.
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Navexio’s Diagnostic Navigation services are offered to clients in countries around the world. The work we do knows no borders.
Navexio’s Oncology Nurse Navigation services are currently available only in Canada.
Accessing Oncology Navigation Services with Navexio
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Navexio can work with you and your oncologist to identify treatments appropriate for you that are approved in your country, treatments that are approved but are prescribed off-label, and/or treatments that are experimental and not yet approved by health authorities. Navexio can also help you navigate the process to access drugs that may only be provided to patients under special access or compassionate programs direct from pharmaceutical companies.
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Yes, Navexio can help you short-list and pursue a clinical trial that is most appropriate for you and for which you may be eligible. By assessing your clinical profile, medical history, and your mobility/ travel flexibility, Navexio can perform a global search and work with you and your healthcare team to find the best clinical trial for you. Clinicians may often only be familiar with trials within their institution or city, but Navexio will work with you to identify which trials you may be eligible for and can provide you with ongoing monitoring for new trials. Given that trial navigation often needs to be done with urgency, Navexio can also help you explore strategies that will make the selection process and eligibility matching more efficient.
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Yes, Navexio maintains a network of private consulting clinics that support cancer patients for second opinions and can certainly help you make this connection.
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For Navexio’s Diagnostic Navigation services, there is no need to travel to receive Navexio consulting. Any diagnostic work recommended by Navexio will be done through your hospital where you are being treated, however, Navexio can work directly with your healthcare team to manage the testing requirements.
When working with Navexio’s Oncology Nurse Navigators, this may involve travelling independently to your hospital to meet the Nurse.
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Navexio offers a complimentary consultation to learn about the patient, discuss our process, and determine if Navexio can help with your particular needs. Navexio’s unique pricing structure provides its comprehensive core services for a single upfront fee. A full description of inclusions will be outlined in Navexio’s service agreement.
If you are unable to afford Navexio’s services, Navexio will determine if you can access its “Leave No Stone Unturned Fund”, which is funded by donors to ensure no patient is turned-away who is in need of Navexio’s expertise and navigation services. Learn more here.
Privacy & Communication
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Any information and documentation received by Navexio will be held in the strictest of confidence only to the consultants who need to review the documents. Navexio’s files are encrypted using 256-bit Advanced Encryption Standard (AES) and uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to protect data in transit between the portal and servers. The details of our confidentiality and privacy policy are outlined in our Services Agreement.
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Communications with Navexio consultants can happen in whatever form is of preference for you. This can be achieved through video-based calls, phone calls, or email.
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Personal and clinical-related documentation (i.e. hospital reports and files) will be transferred to Navexio using our secure file sharing portal. However, some patients may prefer to allow Navexio consultants to access electronic health files directly from their treating institution. Navexio’s Service Agreement, Consent Form, and Confidentiality Form outlines all of the terms of the sharing, release and use of the patient’s personal information.